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Sales Comments as a result of Workflow when an Email is Opened or Clicked

Article ID: 128
Last updated: 16 Nov, 2012
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Timestamps set via workflow automation action - Add to Sales Rep Comments/Notes by default are set based on the server time (EST), since a workflow automation processed triggered by the opening of an email message is not associated with a specific user (and their associated timezone).

All Sales Rep Comments and Notes are time stamped with the User's Time Zone

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