In order for the LeadMaster application to register that an email has been opened it requires the email to pull an image from a LeadMaster server.
LeadMaster uses an invisible image - when the image is rendered then LeadMaster will know the email has been opened.
Note: If image rendering is turned off on the email client then LeadMaster will register the email has been opened.
- If you view the email in email history it does not register as an open.
- If you view the email in the admin / email log it does not register as an open.